Overview

This Privacy Policy describes how Dothan Tree Service ("we," "us," or "the platform") collects, uses, and handles information submitted through this website. This site operates as a lead generation and referral platform that connects homeowners in Dothan, AL with local tree service professionals. We do not perform tree services directly.

By using this website or submitting an estimate request, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly when submitting an estimate request:

  • Name — to identify and address your request
  • Phone number — so a local professional can contact you to schedule an estimate
  • Email address — optional; used only for follow-up if provided
  • Service type — the type of tree service you are requesting
  • Project description — details about your tree, property, or situation

We also collect standard technical information that web servers collect automatically, including your IP address, browser type, referring page, and pages visited. This information is used solely for site operation and improvement.

How We Use Your Information

Information you submit through the estimate request form is used for the following purposes:

  • Routing your request to local tree service professionals serving your area
  • Following up on your inquiry if you have not been contacted
  • Improving the functionality and content of this website

We do not use your contact information for unsolicited marketing, and we do not add you to any mailing list without your explicit consent.

How We Share Your Information

Your estimate request information — including your name, phone number, email, service type, and project description — is shared with local tree service professionals in Dothan and Houston County for the purpose of fulfilling your request. By submitting a request, you consent to this sharing.

We also use the following third-party services that may process your data:

  • Netlify — Our website host and form processor. Estimate request form submissions are processed and stored by Netlify in accordance with their privacy policy.
  • Google Fonts — Used to load display fonts. Your browser may contact Google's servers when loading this site.

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

Cookies

This website uses minimal cookies necessary for basic site operation. We do not use advertising cookies, tracking pixels, or third-party behavioral analytics. Your browser may store cookies set by Netlify or Google Fonts as part of their standard operation.

You can disable cookies in your browser settings. Doing so will not prevent you from using this website or submitting an estimate request.

Data Retention

Estimate request form submissions are retained by Netlify according to their data retention policies. We do not maintain a separate long-term database of user submissions beyond what is necessary to fulfill your request and for standard business record-keeping.

Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, contact us and we will remove it promptly.

Your Rights

You may contact us at any time to:

  • Request information about what data we hold related to your submission
  • Request deletion of your submission data
  • Opt out of any follow-up communications

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

Contact

For questions about this Privacy Policy or to make a data request, call (334) 489-1378 or use the estimate request form and note your inquiry in the message field.